LIES. American Airways has lied to me regularly. My bag did not get there for the airport. I used to be looking ahead to an prolonged time frame in the carousel and no luggage came out for my flight. Nor did any person through the baggage Business office that had a clear view of the carousel come out to state absolutely nothing will be coming. I checked at the office and they then said there was NO Rationale why my suitcase shouldn’t have arrived. They have been to send my suitcase to me at my hotel. At 2:24 PM I acquired a mobile phone connect with from a recorded message expressing my bag was picked up and could well be delivered inside 6 several hours. LIE. I known as the delayed baggage range and was informed it was picked up at three PM and might be sent inside of six hours. LIE. I checked on the net this night and it stated it had been picked up at 3 PM and can be sent in six hrs. LIE.
What superior is composing your displeasure to this so named “buyer service†if nothing is completed to address the criticism.
I was delayed on Monday feb fifteenth two times just before getting cancelled and bumped to Tuesday. Though I had been frustrated I recognized. Then at ten:30pm I get yourself a text stating my Tuesday flight was cancelled right until Wednesday.
I made an effort to make reservations for a nearby lodge as a result of your Airline Accommodations services just to learn that there have been no vacant rooms offered. I used to be remaining to join the rest of the displaced passengers to sleep during the airport terminal with a cot by using a blanket and pillow. I am appalled that during the 21st Century, I had to experience this degree of humiliation.
We will not fly American Airlines ever once again, and neither will my family and friends. they will lose a good deal more than the $863 he listed.
If I am able to do this, why can’t do that? Here’s a recommendation. Considering that the agents cannot see USAIR, why not give them use of the world wide web so they can see obtainable USAIR flights? There have been many USAIR flights that may have taken care of no less than 50 % of your folks who necessary to flights.
I have to admit that I was selfishly joyful to have the ability to e-book my flight right before all of your other consumers and that the agent was equipped to remove the fees.
traveling from Miami to Lima on Saturday March 21 even if I reserve the seats ahead of time I received the final row on the best side with the window and the seat did not move creating my flight difficult ., on the way in which again on flight # 918 the service was worst. with the sign in I needed to open up my match conditions to even up the weigth . when I offer to purchase the 3 excess pounds they try to cost me $ one hundred eighty.00per suit scenario. averting to pay for $ 480.00 I had to go on he floor to maneuver all around my belongins ,I had to go back to the counter simply because out seats ( we ended up # 10 on line at check in ) were separates, following that we experienced to help keep strolling on the gates because the counter personnel in no way gave us the gate range, ( Once i question about the gate info to another amercian ailines staff in gate 26 he pointed on the gate screan ) this time the seats felt more compact that regular , the food stuff was terrible, the bread was so really hard , the lettuce on the salad search aged , I returned the foods the exact same way that I received it, The sunshine turns off when im studying severeal situations which i experienced to keep my finger around the change to continue reading through soon after 5 terrible hrs I acquired to your summary which i wont vacation on American Airlines all over again
getting in contact with a true man or woman at AA buyer service is next to unattainable. The Web-site checklist a contact number, and that is for cargo and that only references a Website that's no help in the slightest degree.
I even attempted calling on the telephone and obtained nowhere; all I could hear is really a recurrent concept and After i request to talk to customer relations, I might get cling up on.
A business affiliate And that i traveled again from Punta Cana, DR on flight 1629 from a company journey final Friday (two/5/16) after which on to Dallas via flight 207. When arriving back into Dallas and retrieving our baggage, we noticed a robust odor within the suitcases and then on the contents inside of, the offensive “musty†scent permeated everything and on some items it’s Uncertain which the odor can be taken off.
I'll say she(AA) located a later on flight for me on another airline,which I so appreciated,but she undoubtedly might have a lot more pleasant in working with me.
I love AA but be sure to ensure that they assure things such as the amusement and various factors are completely checked…..especially for the extended haul.
Recent flight from Austin to Ft Myers on which I'd asked for wheelchair help did click to investigate not present any jetway assistance and Definitely almost nothing in Ft Myers from airplane to baggage claim and NOONE to inquire.